Trane Warranty

A limited warranty is the warranty provided by the manufacturer. It's called "limited" because it's typically limited to a specific length of time and to specific items that it covers.

Trane heating and air conditioning products are backed by some of the best Manufacturer's Limited Warranties in the industry. XLi models leave the factory with a 10-year limited warranty on all functional parts. If a Trane air handler, coil or thermostat is installed at the same time as part of a complete XLi system, it too is covered by a 10-year limited warranty.

Through our agreement with Trane, we will cover labor for at least one year after installation. Our highest-efficiency outdoor units are covered for two years.

What does this mean to you? If you purchased a XLi outdoor unit, the internal functional parts, compressor and outdoor coil are covered by our Manufacturer's Limited Warranty for 10 years and labor is covered by your dealer for two years. Since labor costs can be high and continue to rise, you should consider upgrading your Manufacturer's Limited Warranty to an Extended Warranty in order to cover labor for the remaining 8 years.

A heating and air conditioning system is a major purchase, so you'll want to make sure you fully understand the Manufacturer's Limited Warranty before you buy. Ask your dealer what the Manufacturer's Limited Warranty covers for the model(s) you've selected and consider upgrading it with an Optional Extended Warranty.

An Optional Extended Warranty can offer worry-free protection by adding extra years to your manufacturer's limited warranty, or it may cover additional labor and refrigerant costs on covered repairs without lengthening the limited warranty.

Why Do You Need a Trane Extended Warranty?

Trane has always offered one of the strongest manufacturer's limited warranties available anywhere.

Mechanical Components Fail
Trane is recognized as a worldwide leader in the manufacturing of quality air conditioning products and accessories. Millions of dollars have been invested in laboratory stress tests, which allow Trane engineers to design units with minimum failure rates. However, any mechanical product is subject to failure.

Hedge Against Inflation
Today's service calls that result in repair bills may be expensive. Each year parts and labor costs continue to rise. At today's prices, one service call to replace a minor part can easily cost $100.00 or more. Imagine what these costs will be deep into the 21st century. With Trane's Extended Warranty you will know your cost for total comfort - up to 10 years in advance.

Peace of Mind
When you purchase a Trane Extended Warranty agreement, you don't have to worry about failures. Unplanned repair bills will be a thing of the past. For the term of your agreement, Trane pays the bills.

Assurance of Commitment
When you purchase your Extended Warranty, you are entering into an agreement with the manufacturer of your equipment - Trane. Your equipment will be serviced and repaired by Trane's independent servicing dealers. Trane's National Service Training Programs offer up-to-date knowledge of equipment and service techniques for dealers who choose to attend.

Ask us about the program that fits your situation. Extended protection of your investment is a small price to pay for peace of mind and comfort.

New Equipment

• New equipment is equipment installed within the last nine (9) months.
• Option to purchase coverage in five (5)* or ten (10)* year increments to cover parts only, labor only, or parts and labor for the duration of the agreement.
• Covers Residential and Light Commercial units 1-25 tons.
• Fully transferable to the new owner if property is sold. Certain restrictions apply.

*Coverage expires five (5) or ten (10) years after installation.

Older Equipment

• Applies to equipment that has been installed less than five (5) years but more than nine (9) months.
• Requires a participating dealer's inspection prior to coverage.
• Requires a 30-day waiting period before it becomes effective.
• Option to purchase coverage for parts only, labor only, or parts and labor.
• Can purchase coverage one (1) year at a time until the equipment is ten (10) years old.*
• Can also purchase the balance of time left on a five (5) or ten (10) year agreement. Price is not prorated.
• Built-in product replacement advantage.
• Covers Residential and Light Commercial units 1-25 tons.
• Fully transferable to the new owner if property is sold. Certain restrictions apply.

* Renewal is at the sole option of the Trane Extended Warranty Department.

What Does the Trane Extended Warranty Exclude?

• Any routine maintenance. However, if during the performance of routine maintenance, a component is found to be faulty, and in the reasonable judgment of the Servicer, the component is expected to fail and should be replaced, the component could be covered as well as the labor to replace the component depending on the agreement coverage. In no case will travel time be covered.
• Air filters, drain lines, condensate pumps, refrigerant lines, ducts, electrical wiring external of the equipment, or any other equipment not listed as a covered item on the Extended Warranty Agreement.
• Repairs to correct failures or malfunctions that are not considered manufacturing defects, such as damage or malfunctions resulting from fire, water, storms, earthquake, faulty power supply, theft, riot, misuse, abuse, or the improper selection, installation, or application of the equipment.

• Any failure or malfunction caused by the failure of the Equipment Owner to perform preventative maintenance as recommended by the manufacturer.
• Repairs to alter the equipment to meet changes in Federal, state, or local codes or regulations.
• Premium labor charges charged by the servicer for repairs which are required during other than normal working hours.
• Any freight on parts.
• Welding supplies, shop rags, screws, bolts and nuts, or other miscellaneous items that could be considered "expendable items".
• Any work performed by any servicer not approved by Trane's Extended Warranty Department.
• Failures or malfunctions on equipment installed in establishments with corrosive atmospheres such as dry cleaners, beauty shops, printing facilities, etc.
• Failures or malfunctions on compressor bearing equipment in which the age of the equipment exceeds ten (10) years of age.
• Appearance: Features, aesthetics, paint and cabinet parts, knobs, and buttons, including, but not limited to, rust and corrosion.